Available for purchase is a well-established online retailing business specialising in a diversified range of top-tier, professional audio-visual equipment. Initially founded in 1990, the business underwent a transformative rebrand under its current ownership 6 months ago. Notably, it has gained a solid reputation within the audio-visual industry and fostered robust connections with audio-visual enterprises, event professionals, small businesses and content creators, boasting approximately 5,000 customers within its Shopify database alone.
The business prides itself on delivering exceptional customer service and maintaining cost-effectiveness. Every product featured on its online platform undergoes meticulous research, empowering customers to make well-informed purchase decisions. With a customer-centric ethos rooted in honesty and customised solutions, this business underscores its commitment to fulfilling customer needs.
Operating exclusively online via its Shopify-based platform, this business’ operational model optimises cost efficiency and upholds excellent service standards.
Customers benefit from the flexibility of placing orders at any hour, yet order processing occurs during standard business hours from Monday to Friday, operating almost exclusively on drop-ship fulfilment from its Australian distributors enables timely order fulfilment direct to the customer, while minimising inventory holding, management and storage costs. The small amount of inventory kept on hand is easily stored within the owner’s home.
Strong supplier relationships have been established, with contracts in place to guarantee supply reliability.
Amidst stiff competition in the audio-visual industry, this business distinguishes itself. While contending with two notable competitors, one of which targets a broader market and the other boasts physical stores in major cities, it thrives owing to its loyal customer base’s unwavering trust in its dedication to service excellence.
Led by two directors, with Owner 1 assuming the role of CEO, with flexibility to adapt to staffing demands. Owner 2 plays a silent yet contributing role, further boosting the business’s overall success.
Operating within the dynamic and competitive audio-visual industry, this business is poised for growth through strategic investments in SEO, content creation and the introduction of specialised product bundles. Leveraging its extensive customer database, it intends to focus on addressing the needs of smaller businesses, thus extending its market reach and consolidating its presence within the industry.
This listing is being advertised by a private seller with all email enquiries being forwarded to the business seller who will then contact you!
*** Please note: We have used stock photos to protect the confidentiality and goodwill of the business. The pictures are indicative only.