This profitable, well regarded speech path practice in Sydney’s North Shore is selling! W/ 5 therapists or 4 FTE (and recruiting/hiring 3x more) & 150 clients, the team supports NDIS clients (17%) who are self & plan managed. There is a contracting physio also providing services.
A great office mngr/reception & a team leader have allowed this remote owner (who invests 5 hrs/wk) to earn over $135K profit in FY24! The owner schedules a fortnightly meeting w/ the team leader (1 hr) & undertakes payroll on a fortnightly basis (about 1-2 hours using Xero). The invoicing is all done through the receptionist who follows up outstanding invoices. The Receptionist/office mngr is looking to take on more responsibilities so may take over the owner’s role. Here KPI’s wil increase.
The owners spent a lot of time initially getting this business running well & have put systems into place so that they can monitor the hrs/performance remotely. They also invested in a good team leader who does most of the staff management. They are selling to deploy the funds into more care businesses.
Since 1990 the team has specialised in Delayed speech & language development, Articulation difficulties, Stuttering, Language difficulties, Social Skills + Voice problems. There is also a physio wkg remotely, a couple hrs/wk, split 70/30.
In a modern, professional + recently fitted out clinic w/ a long lease, it is easily accessed. 8x therapy rms, 1x lge group therapy rm, reception + utilities rm, 2x waiting areas, fully stocked therapy aids & resources storeroom, assessment & testing resources cupboards + kitchen w/ bench seating (209 m2).
Therapists provide speech, dyslexia, literacy + autism services to a mainly paediatric base. All new business comes from word of mouth & referral relationships. There is no money spent on acquiring new clients. This is thanks to its strong brand presence + the clinic’s reputation for therapeutic excellence & for delivering the services in a warm, friendly & caring environment.
Operations are highly systematised, efficient & professional. Most processes are automated via an online PMS platform incl a comprehensive Policies & Procedures manual. This makes day-to-day management efficient. Handover of the business to a new owner will be smooth as they will have clear visibility into the processes & procedures which are managed via the online PMS.
Online meetings w/ the vendors in the first instance pre site visit.
For more details contact:
Sally Stuart
sally.stuart@linkbusiness.com.au
